Refund Policy

SEO-Optimized Refund Policy for Your Nail Booking System Refund Policy –Lyra Nails At Lyra Nails, we strive to provide a seamless booking experience for both clients and nail technicians. If you need a refund, please review our policy below.

Eligibility for RefundsWe offer refunds under the following conditions:

✅ Canceled Appointments – If a booking is canceled within the allowed cancellation period, you may be eligible for a full or partial refund.

✅ Service Issues – If a service was not provided as booked, we may issue a refund after reviewing the case.

✅ Payment Errors – If you were incorrectly charged due to a system error, we will process a refund.

Non-Refundable Cases

❌ No-shows or last-minute cancellations outside the cancellation window.

❌ Services that have been fully or partially rendered.

❌ Failure to follow salon policies regarding deposits or rescheduling.

How to Request a Refund: Contact our support team at lyraying@gmail.com.

Provide your booking details (appointment date, time, and technician).

Our team will review your request within [Timeframe] and update you on the status.

Refunds are processed within 3 business days and returned to your original payment method.