Terms & Conditions

Welcome to Lyra Nails, your trusted platform for booking nail appointments online.

By using our website, you agree to the following terms and conditions.

Please read them carefully.

1. Acceptance of TermsBy accessing and usingLyra Nails, you agree to comply with these Terms & Conditions.

If you do not agree, please do not use our services.

 

2. Booking & Payments

✔️ Clients can book nail appointments online through our platform.

✔️ Payments are processed securely via LINE pay.

✔️ Cancellations and rescheduling must follow our Cancellation Policy.

✔️ Refund eligibility is outlined in our Refund Policy.

 

3. User Responsibilities

✔️ Clients must provide accurate contact and payment information.

✔️ Nail technicians/salons must honor bookings and maintain professional standards.

✔️ Misuse of the platform may result in account suspension or termination.

 

4. Cancellations & Refunds

✔️ Clients can cancel or reschedule within the allowed timeframe.

✔️ Refund requests are subject to our Refund Policy.

✔️ Late cancellations and no-shows may result in charges.

 

5. Liability & Disclaimers

✔️Lyra Nails is a booking platform and is not liable for service quality.

✔️ We do not guarantee appointment availability at all times.

✔️ Any disputes must be resolved directly between clients and technicians.

 

6. Privacy & Data Protection

✔️ We respect user privacy and handle data per our Privacy Policy.

✔️ Payment information is securely processed and never stored.

 

7. Changes to Terms & Conditions

✔️ Lyra Nails reserves the right to update these terms at any time.

✔️ Continued use of the platform after updates implies acceptance of changes.

 

8. Contact InformationFor any questions, contact us at lyraying@gmail.com.